Shipping & Returns

Policies:

1. All Sales are Final!
2. No Refunds, Returns or Store Credit
3. No Holds or Layaway
4. Items are Pre-Loved/Pre-Owned and are subject to having imperfections
5. All discrepancies will be handled on a case by case basis
6. Customer must ensure shipping address is correct. Once item has shipped Red Lips Black Dress Boutique is NOT responsible for loss, theft or damages.
7. All body shapes and sizes vary. Items will be described as shown. Customer must use discretion before purchasing as all sales are final.

Standard:

1. Items will ship within 1-3 business days. Business days are considered Monday-Friday.
2. Items will be described as accurately as possible.
3. All inquiries, questions and concerns will be addressed with 24-48 hours.
4. Red Lips Black Dress Boutique will communicate with the customer immediately should there be a discrepancy
5. For all inquiries, questions or concerns, please contact us at info@redlipsblackdress.com